Customer Service Rep/ Receptionist

Customer Service Rep/ Receptionist

1 full time position


Customer Services Representative (CSR) and Receptionist

We are seeking a meticulous and adaptable team member to support day to day administrative and customer communication duties within our growing company. Looking for someone who will grow into a full-time permanent position

Experience in the solar industry is an asset but not necessary. Training will be provided on all aspects of this position. 

Skills:

  • Work well in a team as well as be able to work independently
  • Exceptional interpersonal and customer service skills.
  • Excellent written and verbal communication skills.
  • Excellent communication skills.
  • Able to work comfortably in a fast paced environment.
  • Ability to work efficiently across multiple platforms (CRM, file networks, email and calendar, design software, Xero)
  • 3 years experience or related education in administration; 
  • Customer service
  • Driver’s license
  • Strong organizational skills

Responsibilities:

  • First point of contact for incoming calls and emails from the public – BC and Alberta lines/emails. 
  • Customer/client services representative. 
  • Scheduling site assessments & installations (calendar)
  • Relaying information to internal team members; 
  • Special admin projects; 
  • Establishing administrative policies and procedures
  • Recordkeeping (paper and paperless)
  • General office duties; 
  • Final project wrap up – surveys, swag, thank you’s for large projects
  • CRM management & maintenance

Term and Compensation:

  • 35hrs per week. 3-month probation period.
  • Ability to increase to 40hrs per week, permanent position as company grows.
  • Starting $21/hr
  • Company profit sharing

Please submit a resume and cover letter explaining your suitability for the position to [email protected] . Only qualified applicants will be contacted.


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