Customer Service Rep/ Receptionist

1 full time position

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Customer Services Representative (CSR) and Receptionist

We are seeking a meticulous and adaptable team member to support day to day administrative and customer communication duties within our growing company. Looking for someone who will grow into a full-time permanent position

Experience in the solar industry is an asset but not necessary. Training will be provided on all aspects of this position. 

Skills:

• Work well in a team as well as be able to work independently
• Exceptional interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Excellent communication skills.
• Able to work comfortably in a fast paced environment.
• Ability to work efficiently across multiple platforms (CRM, file networks, email and calendar, design software, Xero)
• 3 years experience or related education in administration; 
• Customer service
• Driver’s license
• Strong organizational skills

Responsibilities:

• First point of contact for incoming calls and emails from the public – BC and Alberta lines/emails. 
• Customer/client services representative. 
• Scheduling site assessments & installations (calendar)
• Relaying information to internal team members; 
• Special admin projects; 
• Establishing administrative policies and procedures
• Recordkeeping (paper and paperless)
• General office duties; 
• Final project wrap up – surveys, swag, thank you’s for large projects
• CRM management & maintenance

Term and Compensation:

• 35hrs per week. 3-month probation period.
• Ability to increase to 40hrs per week, permanent position as company grows.
• Starting $21/hr
• Company profit sharing

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Career Oportunities