Customer Service Rep/ Receptionist

Customer Service Rep/ Receptionist

1 full time position

Customer Services Representative (CSR) and Receptionist

We are seeking a meticulous and adaptable team member to support day to day administrative and customer communication duties within our growing company. Looking for someone who will grow into a full-time permanent position

Experience in the solar industry is an asset but not necessary. Training will be provided on all aspects of this position. 


  • Work well in a team as well as be able to work independently
  • Exceptional interpersonal and customer service skills.
  • Excellent written and verbal communication skills.
  • Excellent communication skills.
  • Able to work comfortably in a fast paced environment.
  • Ability to work efficiently across multiple platforms (CRM, file networks, email and calendar, design software, Xero)
  • 3 years experience or related education in administration; 
  • Customer service
  • Driver’s license
  • Strong organizational skills


  • First point of contact for incoming calls and emails from the public – BC and Alberta lines/emails. 
  • Customer/client services representative. 
  • Scheduling site assessments & installations (calendar)
  • Relaying information to internal team members; 
  • Special admin projects; 
  • Establishing administrative policies and procedures
  • Recordkeeping (paper and paperless)
  • General office duties; 
  • Final project wrap up – surveys, swag, thank you’s for large projects
  • CRM management & maintenance

Term and Compensation:

  • 35hrs per week. 3-month probation period.
  • Ability to increase to 40hrs per week, permanent position as company grows.
  • Starting $21/hr
  • Company profit sharing

Please submit a resume and cover letter explaining your suitability for the position to [email protected] . Only qualified applicants will be contacted.

Career Oportunities


The final product, including the phone app and website to monitor electricity generation by individual panels in real time is outstanding. We’d highly recommend Kootenay Solar!

Chris and Wendy L.

I get to offset my energy bill and take advantage of all the sunshine Kimberley gets! Great system!

Shane T.

Best investment I ever made especially now with the government Green Energy Grant – the Federal government reimbursed me $5,600. This local company does excellent work and I highly recommend them!

Bob W.

This is a big investment and we felt that our questions were answered, even if we ended up asking them twice, and that our emails were responded to promptly. Overall 5 out of 5 stars!

Joyce D.

The clarity and ease of the project, installation and overall experience with Kootenay Solar was excellent!

Pieter S.

We had our 17 panel system installed in July and by Dec. 31st we had generated 2,360 kWh – gotta love it!

Bob N.

Love what you folks have done for me. No power bills. No carbon tax. Free fuel for my EV. Not to mention the increased value in my home. Who wouldn’t want to buy a house with no power bills. A no brainer. Doug L.

Doug L.

My hydro bill was a mere $65 for the summer, even with the air conditioning on full tilt and five people in the house! Thank you solar panels!! Thank you Kootenay Solar Power!

Heather M.

Everyone at Kootenay Solar was easy to understand and more than willing to help, even when we called the wrong person. We are very satisfied with the installation and the company.Friends who were visiting us saw our solar system layout, and they then purchased a system from the same company on our recommendation.

Ken & Brenda P.

Everything was really great! From the initial quotes, to answering all of our questions, to the final install. We felt taken care of and secure in our decision to use your company.

Laurel G.

I appreciate being able to do things by email/online and that process was easy and efficient. All the staff were knowledgeable and friendly!

Kyla L.

We have been very happy with the installation and the service we received. We are happy to refer Kootenay Solar to our friends and family.

Ron & Mary Ann J.

We were really happy with our experience with Kootenay Solar. Hannah was especially good, working hard and keeping us informed of what she was doing. She was both professional and personable and we enjoyed working with her.

Lonnie M.